Internet service provider in the Waterberg, Limpopo 014 880 0526 support@waterbergnet.co.za Facebook
WaterbergNET

Delete your WaterbergNET app account

You can delete your account in the WaterbergNET app at any time, or ask us to do it for you.

Delete it in the app

  1. Open the WaterbergNET app and sign in.
  2. Tap Account at the bottom of the screen.
  3. Scroll down and tap Delete my account.
  4. Tap Delete account to confirm.

Or ask us to delete it

Call us on 014 880 0526 or email support@waterbergnet.co.za and tell us your WaterbergNET username. We'll delete your app account within 30 days and let you know when it's done.

What is deleted

  • Your app account and sign-in details
  • Your support requests, the messages and photos in them, and any location you shared with them
  • Your connection check results
  • The devices registered for notifications

What is kept

Deleting your app account doesn't cancel your internet service. Your client account, package and billing records stay with WaterbergNET for as long as you're a client and as long as the law requires us to keep billing records. To cancel your internet service, call us.

Read our privacy policy for more about how we handle your information.